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Documentation Index

Fetch the complete documentation index at: https://docs.usetuner.ai/llms.txt

Use this file to discover all available pages before exploring further.

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Overview

Connect a Dograh voice workflow to Tuner in two halves: wire the workflow in Dograh, then align a Custom API agent in Tuner and paste the same identifiers back into Dograh.
1

Dograh

Add the Tuner integration node to your workflow.
2

Tuner agent

Create a Custom API agent in Tuner.
3

Credentials

Copy Agent Remote ID, Workspace ID, and API key into the Dograh node.
4

Go live

Save, Publish, place a test call, confirm in Call Logs.

Estimated time: ~10 minutes
You need: a Dograh workflow and a Tuner account.

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Step 1: Add the Tuner node (Dograh)

  1. Open the voice workflow you want to observe.
  2. Use Add node (top of the canvas) and open the right-hand node panel. Dograh voice workflow builder — use Add node

  1. Scroll to Integrations and locate QA Analysis, Tuner, and Webhook. Dograh Integrations — choose Tuner

  1. Select Tuner. A node appears with Not configured — you will configure it in Step 4, after Steps 2 and 3. Tuner node on the canvas with Not configured badge

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Step 2: Create your Tuner agent

  1. In app.usetuner.ai, click + Create New Agent.
  2. In Create a New Agent, set:
    FieldWhat to enter
    Agent NameName that matches your Dograh workflow (e.g. Customer Support).
    Call DirectionInbound or Outbound — match production.
    ProviderCustom API (Dograh pushes call data via Tuner’s ingestion path — not Retell, Vapi, LiveKit, or Pipecat).
    Agent Remote IDAssigned after you click Create agent.
    Primary GoalOptional brief description of the agent.
  3. Click Create agent. Create a New Agent modal — Provider Custom API

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Step 3: Collect credentials from Tuner

You need exactly three values for the Dograh Edit Tuner panel:
Paste into DograhWhere to copy in Tuner
Tuner Agent IDAgent Settings → Agent Connection → Agent Remote ID
Tuner Workspace IDWorkspace Settings → General Settings → Workspace ID (numeric)
Tuner API KeyWorkspace Settings → Tuner API Key — use the eye icon to reveal, or regenerate if needed

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Agent Remote ID

Open Agent Settings for your agent and copy Agent Remote ID. Tuner Agent Settings — Agent Remote ID

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Workspace ID and API key

Open Workspace Settings. Copy Workspace ID, then locate Tuner API Key on the same page. Tuner Workspace Settings — Workspace ID and API key
Treat the API key like a password — no extra spaces when pasting into Dograh.

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Step 4: Configure the Tuner node (Dograh)

  1. Select the Tuner node on your canvas → Edit Tuner opens.
  2. Confirm Enabled is on (off = Dograh skips export).
  3. Fill in:
    • Name — Optional label (default Tuner is fine).
    • Tuner Agent ID — Agent Remote ID from Step 3.
    • Tuner Workspace ID — numeric ID from Step 3.
    • Tuner API Key — from Step 3.
  4. Click Save. Dograh Edit Tuner — credentials and Enabled

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Step 5: Save, publish, verify

  1. In Dograh, Save the workflow.
  2. Publish — drafts won’t send production traffic to this export.
  3. Run a short test call.
  4. In Tuner, open Call Logs. The session should arrive within moments with transcript and metadata.

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Troubleshooting

  • Enabled: Tuner node’s Enabled toggle is on.
  • Copy/paste: No leading or trailing spaces on Agent ID, Workspace ID, or API key.
  • Published: Workflow is published, not draft-only.
  • Provider: The Tuner agent is Custom API (Dograh exports through this ingestion path).