Why Use the Tuner MCP?
The real power of the Tuner MCP comes down to two things: speed and context.Speed
With the MCP, you describe what you need in plain language and it’s done. Create five call outcomes, ten behavior checks, and a set of user intents, all in a single message. The MCP lets you configure your entire agent in seconds, making it the fastest way to get up and running.Context
Your AI assistant already knows your business. It has access to your codebase, your agent’s system prompt, your call flows, and the way your product works. When you connect Tuner via MCP, your assistant can use all of that context to make smarter configuration decisions. Instead of starting from scratch, you can say “Based on my agent’s system prompt, suggest the right call outcomes and behavior checks” — and get configurations that actually reflect how your agent operates. This combination of speed and context makes the MCP an incredibly powerful way to set up and manage your Tuner agents.The Tuner MCP Server supports both read and write operations. You can retrieve your current agent settings, create new configurations, and update existing ones.
Supported Platforms
| Platform | Subscription Required | Setup Time |
|---|---|---|
| Claude (claude.ai) | Pro or higher | ~2 minutes |
| Claude Code (Terminal) | Pro or higher | ~2 minutes |
| Cursor (cursor.com) | Any | ~3 minutes |
| Antigravity | Any | ~2 minutes |
Getting Connected
Setting up the Tuner MCP Server takes just a few minutes. You’ll add Tuner as a connector or app in your AI assistant’s settings, authenticate with your Tuner account, and you’re ready to go. For step-by-step setup instructions for each platform, see the full guide:Configure Your Agent Using Tuner MCP
Detailed setup instructions for supported tools, including authentication, troubleshooting, and available actions.
What You Can Do with the MCP
Once connected, the Tuner MCP gives you full access to your Agent Settings — both reading and writing:Call Outcomes
Define what success and failure look like for your agent. Create, update, or review outcome definitions.
User Intents
Set up the reasons why users call your agent. Add, modify, or review intent categories.
Behavior Checks
Create evaluation rules that check whether your agent followed specific guidelines on each call.
Capabilities
Configure allowed capabilities and permissions for your agents.
Example Use Cases
Here are some practical ways to use the Tuner MCP:Setting Up a New Agent
Instead of manually filling in each configuration field, describe your agent’s purpose and let the MCP handle the rest:“I have a restaurant booking agent. Create the following call outcomes: Reservation Booked (Success), Reservation Modified (Success), Customer Cancelled (Failure), No Availability (Failure), and General Inquiry (Success). Also add user intents for: Make a Reservation, Modify a Reservation, Cancel a Reservation, and Ask About Menu.”
Adding Evaluations in Bulk
Create multiple behavior checks in a single message:“Add the following behavior checks for my agent: 1. Did the agent confirm the reservation date and time? 2. Did the agent ask for the party size? 3. Did the agent offer alternative times when the requested slot was unavailable? 4. Did the agent provide a confirmation number at the end of the call?”
Reviewing Your Configuration
Get a quick overview of your current setup without opening the dashboard:“List all agents in my workspace and show me a summary of how each one is configured.”
“What behavior checks are currently active on my Customer Support agent?”
Best Practices
Be specific in your prompts
Be specific in your prompts
The more detail you provide, the better the result. Instead of “Add some call outcomes”, try “Add a call outcome called ‘Appointment Booked’ with type Success, defined as: the customer successfully scheduled an appointment with a confirmed date and time.”
Reference your agent by name
Reference your agent by name
If you have multiple agents in your workspace, always specify which agent you want to configure. For example: “For my Customer Support agent, add a behavior check that…”
Use bulk operations for initial setup
Use bulk operations for initial setup
When setting up a new agent, describe all your call outcomes, intents, and evaluations in a single message. The MCP processes them all at once — much faster than creating them one by one in the dashboard.
Review changes after making them
Review changes after making them
After creating or updating configurations, ask your assistant to list the current settings so you can verify everything looks correct before calls start flowing.
Use the dashboard for monitoring
Use the dashboard for monitoring
The Tuner MCP is designed for configuration. For monitoring call results, reviewing evaluations, and tracking trends, the Tuner dashboard provides rich visual insights that complement the MCP experience.
Learn More
Configure Your Agent Using Tuner MCP
Detailed setup instructions for supported tools.
Classifying Calls
Learn about call outcomes and user intents.
Creating Custom Evaluations
Understand behavior checks and how to define them.
Best Practices for Agent Monitoring
Tips for getting the most out of Tuner.