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Overview

Connect a Dograh voice workflow to Tuner in two halves: wire the workflow in Dograh, then align a Dograh agent in Tuner and paste the same identifiers back into Dograh.
1

Dograh

Add the Tuner integration node to your workflow.
2

Tuner agent

Create a Dograh agent in Tuner.
3

Credentials

Copy Agent Remote ID, Workspace ID, and API key into the Dograh node.
4

Go live

Save, Publish, place a test call, confirm in Call Logs.

Estimated time: ~10 minutes
You need: a Dograh workflow and a Tuner account.
Simulation is temporarily unavailable for the Dograh provider. You can still capture and analyze real calls today — Call Simulation support for Dograh is coming soon.

Step 1: Add the Tuner node (Dograh)

  1. Open the voice workflow you want to observe.
  2. Use Add node (top of the canvas) and open the right-hand node panel. Dograh voice workflow builder — use Add node

  1. Scroll to Integrations and locate QA Analysis, Tuner, and Webhook. Dograh Integrations — choose Tuner

  1. Select Tuner. A node appears with Not configured — you will configure it in Step 4, after Steps 2 and 3. Tuner node on the canvas with Not configured badge

Step 2: Create your Tuner agent

  1. In app.usetuner.ai, click + Create New Agent.
  2. In Create a New Agent, set:
    FieldWhat to enter
    Agent NameName that matches your Dograh workflow (e.g. Customer Support).
    Call DirectionInbound or Outbound — match production.
    ProviderDograh (select the dedicated Dograh provider — not Retell, Vapi, LiveKit, Pipecat, or Custom API).
    Agent Remote IDAuto-generated after you click Create agent — this is what you’ll reference in Dograh to link calls back to this agent.
    Primary GoalOptional brief description of the agent.
  3. Click Create agent. Create a New Agent modal — Provider Dograh

Step 3: Collect credentials from Tuner

You need exactly three values for the Dograh Edit Tuner panel:
Paste into DograhWhere to copy in Tuner
Tuner Agent IDAgent SettingsAgent ConnectionAgent Remote ID
Tuner Workspace IDWorkspace SettingsGeneral SettingsWorkspace ID (numeric)
Tuner API KeyWorkspace SettingsTuner API Key — use the eye icon to reveal, or regenerate if needed

Agent Remote ID

Open Agent Settings for your agent and copy Agent Remote ID. Tuner Agent Settings — Agent Remote ID

Workspace ID and API key

Open Workspace Settings. Copy Workspace ID, then locate Tuner API Key on the same page. Tuner Workspace Settings — Workspace ID and API key
Treat the API key like a password — no extra spaces when pasting into Dograh.

Step 4: Configure the Tuner node (Dograh)

  1. Select the Tuner node on your canvas → Edit Tuner opens.
  2. Confirm Enabled is on (off = Dograh skips export).
  3. Fill in:
    • Name — Optional label (default Tuner is fine).
    • Tuner Agent IDAgent Remote ID from Step 3.
    • Tuner Workspace ID — numeric ID from Step 3.
    • Tuner API Key — from Step 3.
  4. Click Save. Dograh Edit Tuner — credentials and Enabled
  5. To enable tuner to calculate the call cost, enable the “Calculate Cost” button.
  6. Insert the rates of your providers and press save.
Screenshot 2026 07 02 At 10 45 57

Step 5: Save, publish, verify

  1. In Dograh, Save the workflow.
  2. Publish — drafts won’t send production traffic to this export.
  3. Run a short test call.
  4. In Tuner, open Call Logs. The session should arrive within moments with transcript and metadata.

Webhooks

You can add a webhook URL to your agent under Agent SettingsWebhooks to receive Tuner events — a notification with a link to each call after it’s analyzed, and real-time alerts when they fire. See the Webhooks guide for setup and payload examples.

Troubleshooting

  • Enabled: Tuner node’s Enabled toggle is on.
  • Copy/paste: No leading or trailing spaces on Agent ID, Workspace ID, or API key.
  • Published: Workflow is published, not draft-only.
  • Provider: The Tuner agent uses the Dograh provider (Dograh exports through this ingestion path).