The Tuner MCP Server is currently in Beta. Available actions and supported platforms may expand over time.
Why use it
Speed. Describe what you need in plain language and it’s done. Five call outcomes, ten evals, and a set of user intents in a single message — the fastest way to get an agent configured. Context. Your assistant already has your codebase, your agent’s system prompt, and your call flows. So instead of starting from a blank form, you can say “based on my agent’s system prompt, suggest the right call outcomes and evals” and get configuration that reflects how your agent actually works.Supported platforms
Tuner MCP Server:
https://api.usetuner.ai/mcp/IDEs
IDEs authenticate with an API key sent as a Bearer token. Copy yours from Workspace Settings → API Keys & Integrations.Cursor
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Open MCP Settings
Go to Settings → Tools & MCP and click Add Custom MCP to open your
mcp.json.2
Paste the Configuration
Add the following to your Replace
mcp.json:YOUR_TUNER_API_KEY with your Tuner API key.Claude Code
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Run the Add Command
Open your terminal inside Claude Code and run:Replace
YOUR_TUNER_API_KEY with your Tuner API key.Antigravity
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Open MCP Configuration
Click the … dropdown at the top of the editor’s agent panel, then Manage MCP Servers → View raw config to open
mcp_config.json.2
Paste the Configuration
Add the following to your Replace
mcp_config.json:YOUR_TUNER_API_KEY with your Tuner API key.Chatbots
Chatbots authenticate with OAuth. The first time you add the server you’ll be redirected to Tuner to sign in and authorize access; after that your session stays active until you revoke it.Claude
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Add Custom Connector
Go to Settings → Connectors, click Add Custom Connector, and paste the Tuner MCP Server URL:
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Connect and Authenticate
Click Connect. You will be redirected to Tuner to sign in and authorize access.
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Enable Tuner in Your Chat
When starting a new chat, click the + button and verify Tuner is toggled on under Connectors.
Start the setup
Once connected, paste this into your chat:tuner_setup_agent prompt walks your assistant through defining your call outcomes, intents, data-extraction fields, evals, red flags, and alerts, all from a single conversation.
Example prompts
Bulk setup from a description:“I have a restaurant booking agent. Create the following call outcomes: Reservation Booked (Success), Reservation Modified (Success), Customer Cancelled (Failure), No Availability (Failure), and General Inquiry (Success). Also add user intents for: Make a Reservation, Modify a Reservation, Cancel a Reservation, and Ask About Menu.”Several evals at once:
“Add these evals: Did the agent confirm the reservation date and time? Did the agent ask for the party size? Did the agent offer alternative times when the requested slot was unavailable?”Reading your current setup:
“List all agents in my workspace and show me a summary of how each one is configured.”
Best practices
Be specific, and name the agent
Be specific, and name the agent
Detail gets better results. Instead of “add some call outcomes”, try “for my Customer Support agent, add a call outcome called ‘Appointment Booked’ with type Success, defined as: the customer scheduled an appointment with a confirmed date and time.” If you have multiple agents, always say which one.
Use bulk operations for initial setup
Use bulk operations for initial setup
Describe all your outcomes, intents, and evals in one message. The MCP processes them together, which is far faster than creating them one at a time in the dashboard.
Review changes after making them
Review changes after making them
Ask your assistant to list the current settings afterwards, so you can verify everything looks right before calls start flowing.
Use the dashboard for monitoring
Use the dashboard for monitoring
The MCP is best for configuration and diagnosis. For tracking live results and trends over time, the Tuner dashboard is the better tool.
Troubleshooting
Connection failed or timed out
Connection failed or timed out
- Chatbots: Verify you’re using the correct MCP Server URL. Ensure your Tuner account is active and you have the required subscription.
- IDEs: Check that your API key is valid and correctly placed in the configuration file. Make sure
https://api.usetuner.ai/mcp/is reachable.
Authentication error
Authentication error
- Chatbots: Try disconnecting and reconnecting. In Claude, go to Settings → Connectors, remove Tuner, then add it again.
- IDEs: Regenerate your API key from the Tuner dashboard and update your configuration file.
Tuner not appearing in chat
Tuner not appearing in chat
- Claude: Click the + button and check that Tuner is toggled on under Connectors.
- IDEs: Verify the MCP server configuration is saved correctly and restart the IDE if needed.
What’s next?
Diagnose your agent
Once calls are flowing, use the MCP to find what’s broken, understand why, and fix it.
Call outcomes and intents
What you’re configuring when you set these up via MCP.
Custom evals
How the evals you create through your assistant are defined and scored.
Monitoring best practices
A routine for catching issues early.